![]() A stand-alone minibar has no electronic interfaces and every single room needs to be physically inspected to check for consumption. There are three main categories of minibars-stand-alone, semi-automatic and automatic. ![]() Also, with minibars that send alerts when they need restocking, a task that normally took nine people might now be handled instead by four. It is difficult for a guest to refuse consumption if a time-stamped entry in the folio says otherwise. Technology has played a big role in alleviating some of the challenges we’ve faced in the past. Both issues clearly cost the hotel-one, in lost revenue, and the other in labor. Challenges in management of minibars immediately come to mind-such as guest refusal to admit minibar consumption, or the effort to open every single guestroom to verify if the minibar needs to be restocked.
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